Terms of membership

Last updated 11 November 2026

Lowtide is a travel-deal membership operated by Interactive Ecommerce LLC, 1309 Coffeen Avenue STE 10801, Sheridan, WY 82801, USA ("we", "us"). By creating an account or starting a membership you agree to these terms.

What you get

Lowtide (flights). Email alerts about round-trip fares from the departure city you choose that we judge to be well under their usual price, up to 3 a week, plus your member account. We don't sell flight tickets: you book directly with the airline or booking site, and that contract is between you and them.

Hotels add-on. Email alerts about hotel rates. You book directly with the hotel or booking site.

Business class add-on. Business class deal alerts, and you can ask us to find and book a business class seat for a trip. We reply with the fare and the full total. Nothing is booked or charged until you confirm that quote in writing. Each confirmed booking is a separate purchase with its own terms, which we send with the quote.

Fares and rates are what we saw when we sent the alert. They change and sell out, often within hours, and we can't guarantee any price will still be available. We don't promise a number of alerts or that a deal will appear for a given destination.

Free trial

New members get a 7-day free trial, once per person. A payment card is required. If you cancel before the trial ends, you pay nothing. We email you 3 days before the trial ends.

Price and automatic renewal

When the trial ends, we charge the yearly price shown at checkout (membership plus any add-ons you chose, plus any tax shown). Your membership renews automatically every 12 months at the then-current price until you cancel. We email you about 30 days before each renewal. If we change the price, we tell you at least 30 days before it applies, and you can cancel before then.

How to cancel

Cancel anytime online: Account → Manage billing or cancel → Cancel. It takes two clicks. You can also email [email protected]. Cancelling stops future renewals; your alerts continue until the end of the period you paid for (or the end of the trial).

Refunds and withdrawal

If you are a consumer in the EU, EEA or UK, you can withdraw within 14 days of your first paid charge by emailing us, and we refund that charge in full. Outside that, yearly charges are not refunded for a part-used year, except where the law of your country requires it. If you think you were charged by mistake, email us within 60 days and we will look at it.

Your account

Keep your login details private. One membership per person; alerts are for your own use and may not be resold or republished. We may suspend accounts used for abuse, fraud or scraping.

Liability

We provide alerts with care but "as is". We are not responsible for an airline's or hotel's prices, schedule changes, cancellations or service. To the extent the law allows, our total liability to you is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits rights you have under consumer law that cannot be excluded.

Changes and contact

We may update these terms; for material changes we email members first. Questions: [email protected] · Interactive Ecommerce LLC, 1309 Coffeen Avenue STE 10801, Sheridan, WY 82801, USA.